Prototype a Course Enquiry Flow from Start to Finish

Map the starting point

Decide how a visitor reaches the enquiry form. They may arrive from a course page and expect the chosen course to remain selected. Sketch the information they need before submitting, including what the organisation will do next. Keep the prototype focused on a single realistic journey.

Design the form content

Ask only for details needed to respond. Write clear labels and explain any unusual request. Show required fields in words as well as visually. Include a sample with longer names and messages so the design accounts for real input rather than only short placeholder values.

Connect meaningful states

Make the primary action, back navigation, error feedback, and confirmation work in the prototype. If a field is incomplete, show how the person can correct it. Preserve already-entered information in your design. A success screen should explain the next step without making unsupported promises about response times.

Test the journey independently

Give someone a task and let them attempt it without instruction. Observe where they hesitate and whether they recognise completion. Record prototype limitations so a non-working control is not mistaken for a design decision. Revise the flow and describe the changes in your project presentation.